POLICIES

HKBA programs are held at government (LCSD) facilities, which are sometimes unavailable due to public, organizational, and government use. This may lead to changes in the schedule. We appreciate and ask for your kind understanding in this matter. We value your understanding and strive to minimize disruptions. If a change occurs, we'll offer alternative classes and inform you via our notification system with TeamSnap. Please check the Updated Class Schedule page frequently for any updates. 

Refunds are only provided for programs cancelled by HKBA. We do not issue refunds for individual missed classes, practices or for changes in the class schedule. Unused fees may be credited towards future programs within the same Academic Year (Fall ‘24-Summer ‘25) or must be used within one year of original date. Please submit a request to determine eligibility for and obtain approval for make-up classes or credits. All request are subject to approval. 

Book a make-up class here.

A missed class is any session a student-athlete is unable to attend. Make-up classes can be requested during the current Academy Year for classes or holiday camps, or within one year from original date. No refunds are provided for missed classes. This policy applies only to HKBA’s regular programs such as term classes and holiday camps. Special programs such as the Premier League, Elite Team and any other competitive teams are excluded. 

We generally do not offer makeup lessons for Special Programs due to the need for consistent team cohesion and development. These programs focus on advanced skill development and competitive play, which requires a stable team environment that differfrom our regular HKBA classes. We understand that unforeseen circumstances can arise, and we strive to be fair. If a significant issue prevents your child from attending practice, please reach out to us directly. We’ll review such cases individually, but please note that missing a practice occasionally typically does not warrant a makeup lesson. 

*Any existing agreements or make-up arrangements made prior to the policy update [June 2024] will be honoured by HKBA.*

Book a make-up class here.

Classes that are canceled due to weather or health hazards can be made up during any term and holiday camp within the same Academy Year (Fall’24-Summer’25). Please follow the Make-Up Class Policy to arrange a make-up. No refund will be issued in any case. 

Weather that Cancels Classes:
- T8 and escalating
- Black rain

An email notice via TeamSnap will be sent out as early as possible when weather affects classes. Parents and players can also contact us directly at 6681 7774 to confirm any weather conditions before the class. 

A private training session can be canceled without penalty up to two hours before the start of the class. A no show under two hours before the start of class will result in a forfeit of the training fee. 

Contact our HKBA WhatsApp customer service to notify of a class cancellation at +85266817774.

All players are required to purchase the HKBA uniform for classes. Student-athletes must bring their own basketball, wear the HKBA training shirt, basketball shorts, and have proper basketball shoes for training. Uniforms can be purchased during registration or requested via our support team. 

HKBA offers pro-rata system for students who join their term classes late. In this case, students can sign up for the remaining term minus the missed classes. As for holiday camps, pro-rata system is available, but it is subject to a special rate. If you're looking to register for term classes or holiday camps under these conditions, feel free to contact the HKBA admin team via WhatsApp at +852 6681 7774 to discuss the specifics and make your request. 

A 15% Early Bird Discount is offered exclusively for selected term programs, holiday camps and clinics. To qualify, registration and payment must be completed on or before the designated deadline. Premier League and other Special programs do not qualify for the Early Bird Discount. 

Participants may switch classes before or during the term, provided that there is availability and the new class is suitable. A top-up fee or credit will be required for any fee differences. No refunds will be provided. All requests for switching a class should be directed to the HKBA Admin Team. 

The promoted class size for all programs is strictly reinforced. We aim to provide as much contact time for our student-athletes with coaches for a long lasting positive experience. To avoid not being accepted into your requested program, we suggest acting early when registration announcements are made to members and the public.